I would be very grateful for help. I have just purchased a Logitech QuickCam Pro 5000 and whilst installing the software, at the point where it asks for the USB cable to be inserted, a dialogue appeared saying "no camera detected" (we have tried various USB ports). Conversely, balloon messages appeared at the bottom of the screen saying that devices had been detected. When I use Skype the camera does not turn on, nor does the sound come through the head-phones.
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