Question:

Camera played okay importing and exporting footage but now its eating the tape...help?

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I was editing a project for a friend of mine using a mini dv camera, unfortunately I'm not quite sure of the exact model. Anyways I didn't have any problem importing the footage into my camera and I didnt have any problem exporting it back to the camera either but when I hooked the camera up to a vcr with my av and vhs cables and played the tape, the "please press reset button" would come on and when I took out the tape, the tape had been pulled out of the camera like it was eaten up by the camera. I would manually rewind the tape back into the camera and try again but the same thing happened. Anything I can do?

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  1. Contact customer support for repair options.

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