Can't connect to Internet through Netgear router (Vista OS)?

Question

My Internet connection was working fine up until a few days ago, when it suddenly stopped working. I can connect by plugging the computer directly into the cable modem (Comcast); the problem only manifests when I try to go through my router. The router is a Netgear WGR614v6, which according to Netgear should be compatible with Vista. However, I've tried all manner of tricks and nothing seems to get the router to give me a connection.

Note that the local network works fine (I can ping the router and any computer connected directly to it, wired or wirelessly), it's just the connection to the Internet that is failing.

I have tried:

-power cycling the modem and router

-disabling IPv6

-reinstalling my network adapters

-resetting the router to factory defaults and reconfiguring

-downloading the "Vista drivers" from Netgear's website

-setting a static DNS

Any other suggestions? Does anybody know what is actually causing the problem?

Answer 1

Disable your Anit-virus firewall on both computers. The router firewall is sufficient. Perhaps an Anti-virus update triggered the change.

Good luck.

Answer 2

This sollution applies ONLY if you're also running Zone Alarm:

It's a specific Security Update that Microsoft distributed this week that effects computers running ZoneAlarm (all editions).  Here's the fix:

Start > Control Panel > Add/Remove Programs

Check the box "Show Updates"

Wait for the entire list of programs to load.

Scroll down and look for "Security Update for Windows XP KB951748"

Click Remove and uninstall the Hot Fix.

Restart your computer; it should be fine now.

Hope this helps!