Can't get Picture Message from another Network. ?

Question

I am on US Cellular Network and my friend is on Ntelos Network and when they send me a Picture Message I get a Message

" Receiving Failed

Network Authentication Failed. Message Canceled. Retry again later from Alert in Inbox. "

How can I fix this problem if possible. The file size is a little over 100 Kilobytes and I have more than enough space for it.

Answer 1

If you are able to receive pictures from other carriers then have your friend report the issue to Ntelos as it is being delivered by their network and the problem will be on their end.  If you are unable to receive pictures from anybody then you need to report the issue to your carrier