Can't send/receive texts or calls with LG Dare (Verizon)?

Question

I recently had to do a hard restore of my phone (don't ask why). When that was done I dialed *228 to do the initial programming. A little while later I realized that my phone was now unable to send/receive calls or text messages. When I try to send a text it just shows the 'Sending Message' screen for a long time then says it can't send the message. When I try to make a call it rings once then a recorded voice says something about not being able to complete the call. This is very frustrating...

Any ideas? I'm pretty desperate here. Thanks for any answers!

Answer 1

With CDMA service, sometimes the initial programming gets jumbled and it is probably because you have a different MIN and MDN. First try this... take the battery out, wait a few then put it back in. Dial *228 again and let it cycle through. This may solve the problem. If it doesn't, then either they have your ESN recorded incorrectly or there is a crossover between the MIN and MDN. If this is the case, then write down your 11 digit ESN number, it is located underneath the battery and call customer care. They will be able to fix it in about 2 minutes.