Can I have two listeners on one phone call?

Question

I am training a new employee and I need to listen to him on the phone, I need a solution that means he can hold the handset but also means I can listen in to what the other person is saying. I dont want to use the loud speaker facility but listen in. What is the term for this technology or is there a product you can show me to solve this problem?

Answer 1

You can call him and have a three way conversation on another line, or if you have another phone hooke dup to the same line he can listen in on that phone.

Answer 2

on most modern switchboards there is a facility for 3 way conversations

Answer 3

There is the 3 way phone system, where in you could have a conversation with 2 people at the same time. If the other person has a 3 way ps too then you can talk to 3 people at the same time, which makes 4 including you. by adding more people with the same type of system you can have a conversation with so many people. The down side if this is that the other people can hear every single word you are saying to the other person. I dunno if this is the type of phone system you like but there's always call waiting for privacy.

Answer 4

You'll be looking at a conference call...

Hope this helps.. Read the manual and hunt for the word 'conference' in it...

Answer 5

Yes, there are ways to splice in a 2nd handset with the mouth speaker disabled.  If you are using the kind of phone system that uses headsets, they make something for this as well.  I know they can be home made fairly easily, but I am sure any Radio Shack would have the device you need.

Answer 6

3way call or conference call. the 3 of you can speak to each other

Answer 7

go for those phone systems that support conference call or 3rd party call, then you can mute your part.

Answer 8

Check the features section of your phone book, it's called conference calling, most phone companies have it.

Answer 9

What you are looking for is "call monitoring" and recording/logging software, usually used by call centres.

But of course, the cheap easy solution is to use an extension phone with "mute" button enabled, or 3-way call.

Answer 10

conference calls? speaker phone?