Can I just purchase more time for Xbox live membership onthe website instead of having to buying codes?

Question

for some reason i can't just go on the dashboard and renew my membership. it freezes everytime i try to do so, and reverts back to the main page.

Answer 1

The Xbox site is useless when it comes to do anything with your live account

what you can do is call 1-800-4MYXBOX and do it from there its the only way to do anything with your account if ur xbox doesnt allow you too

think of it as them doing that tedious typing that you dont have to do with the controller

Answer 2

Simply sign on to Xbox.com and go to your profile on the right is a manage account button from there you can add time to your Live account with no hassle. I do it all the time.