Can I sue eyeglasses retailer if they do not admit that the purchased eyeglasses is not the right degree?

Question

I purchased a pair of eyeglasses in Toronto Canada, but I noticed that the degree is not right and when I put the glassess I feel like I'm going to thrown up. I went back to their shop and they started saying all those unrelated things to try to not to admit that there is a problem with my glasses I purchased.

I wonder what legal organization I should report to for this matter within in Toronto.

Answer 1

Yes, you can certainly sue them. You can sue anyone for anything in Toronto.  It would be helpful if you could allege some sort of religious persecution or racial discrimination.  That usually gets everyone's attention.

Of course any any decent court authority will reprimand you for wasting the court's time and explain to you the meaning of frivolous.

Answer 2

Many people have initial problems with their glasses.  If the optician gave you the glasses that the Dr. ordered, he is not liable for your feeling that you might have to throw up.

Maybe the doctor will suggest something.

Evidently you are desiring glasses for some reason.

I'll bet your vision is good with them.  If your vision is good, the doctor must be on the right track, so there is something good about them.  Tell the Doctor.

An attorney cannot help with your nausia.

Would you rather go without?

Answer 3

Take them to another eyeglasses shop and ask them to look at them. They have a machine that can read the exact perscription that is in the lenses and will be able to tell you (if you still have the rx) if they match. It may be that they just need to be readjusted. I wore glasses for many years (contacts now) and whenever I got new lenses I always felt dizzy and the floor looked like it wasnt flat etc. They would bend them just a tiny bit in different places and let you try them back on until the sensation was better. Also, they always said to wear them a day or two and see if the problem went away. It often did. It takes your eyes some time to adjust to a new prescription. But definitely take them somewhere else and get them checked out. Good luck!

Answer 4

the problem could be that the optician did not measure your pd correctly.  pd is the distance between your pupils.  if this happens  when the lab make your glasses they will not be made where you are not looking through the optical center of the lenses. the optical center is where there is know bending or deviation of light.  and this center of the lens should be lined directly up with your pupils.  if they are not you will be looking through what they call prism.  and too much prism will make you dizzy and possibly vomit.  

or it could also Be if you have astigmatism and your prescription has a lot of cylinder power in it ( the middle set of numbers in your prescription).  and if you are new to glasses it  will take a week or so to adapt

Answer 5

You don't sue them if they made your glasses with the wrong prescription. They can read the lenses and see what the prescription is and tell you if it's what your doctor wrote. You can actually take them to any eyeglass place and have them read your glasses.

If the prescription in the glasses are not what your doctor wrote, they will remake the lenses at no charge to you. If it is what your doctor wrote, you go back to the doctor and tell him/her that the prescription is not working for you, and you would like to be tested again. That will also be no charge to you. It's called "doctor's error". He/she will write that down on your new Rx and the store will make them for you. Most stores allow only one doctor's error remake.

I don't know if they are progressive lenses (the no line trifocal) or not. If they are, it takes several weeks to adjust to them and 40% of people never do. If they aren't have them read and it will get fixed!

Best Wishes

Answer 6

I don't know for sure, but if you plan on trying to profit off them by needless suing, that's pretty pathetic. I find it pretty low when people resort to making money off others in court, especially over trivial matters.

I would recommend going to someone as high up as possible at the business and tell them what's going on.

If it's a franchise business, that's better for you - they won't want their name smeared, and will likely work out a solution for you.

Either way, if they are being uncooperative, mention that you will be taking legal action if they don't fix the problem. Usually this will be enough to scare them into changing their tune.

Answer 7

you probably could! at least in the US....