Can anyone help with a PayPal problem?

Question

I have had a PayPal account for years. Recently, when I tried to log in, my account got chosen for a random security verification. I was taken to a screen where I had to enter my whole credit card number, which was supposedly the first of many screens.

When I entered the information, I got a "page not found" error and was taken to a mostly blank PayPal page with the option to retry or go to the PayPal homepage. All of these pages were genuine, secure PayPal pages--not phishing scams.

I e-mailed PayPal's tech support about the problem, twice. First they said they'd "look into it," then the second response said the problem had been fixed. When I try to log in, I get the exact same BS...only now, when I try to go to the support pages, they want me to log in as well, and take me to the same broken security page!

Does anyone know a way around this error, or if not, can someone give me an external e-mail address for PayPal and their customer service 1-800 number?

Answer 1

I'm a bit worried, that you may have hit a "spoof" website.

I also have been a customer for many years and never have they asked for this "personal" information.

Unfortunately they do not have a 1-800 number, but the number you can reach some one at is: 1-402-935-2050.

Good luck.