Can anyone provide information on No Frost Freezers?

Question

I have a Miele No Frost Fridge/Freezer which is about a year old. Ice (rather than frost) is forming on the bottom on the freezer. It seems to be working ok, but I cleared the ice about 4 weeks about and it has re-appeared.

Answer 1

Chances are that you are opening and closing the freezer a lot, and the humidity is settling and freezing in your freezer compartment.  

However, you could also have a leak at the door seal, or a thermostat may not be functioning properly.  

It may be in warranty, or you may have purchased a service contract.  Contact your dealer, and if in warranty get a service call inspection and cleaning.  If not in warranty, get out a couple of Ben Franklin's.