I have a Dell computer and Winows Vista. When I plug my Ipod in, Windows shows that a "disk drive" has been connected through the "remove hardware safely" program but nothing pops up in Itunes. I went into "Run diagnostics" in Itunes and it said that it couldn't find an Ipod connected. Then when I go to disconnect through windows, the "Do not disconnect" logo stays on my Ipod even though windows says it is safe to remove. My Ipod is a classic with the touch turn wheel, not the click wheel (2nd gen I think) and it is formatted to windows. It has been working on and off but then this same problem will happen again. If Itunes won't recognize it, then how can I even restore it? I have reset it and tried connecting via disk drive status. I also uninstalled and reinstalled Itunes. Nothing is working. Any suggestions? All the help I am finding online suggests to restore but I can't do that if it won't come up!
I asked this question two days ago and a couple of suggestions were given and did not work. Any ideas on how to fix? I am considering just getting a new one at this point seeing as this is one of the earlier ones.
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