Question:

Can i repossess double glazing frames .

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a customer is refusing to pay £7,000 , all work was correct at time of leaving job

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6 ANSWERS


  1. I get this all the time,people think that they can have work done,then "Knock you"

    Start a claim ,(money claim online is quick)

    If they have no defence,you should get judgement in a few weeks.

    If you are sure that there is nothing wrong with the work,then concurently I would also use the "Heavy"method.

    Visits to the house,place of work,etc.-work wonders.embarrass them


  2. In normal circumstances when work is done the work now becomes the property of the customer and you have a debt for the value. You have parted with both physical and legal title of the goods.You therefore have the right to take a County Court action and in extreme cases if the debt is big enough enforcement action would include making the debtor bankrupt up to forcing their house sale to pay you.

    What some traders / suppliers do is to put a clause into the contract saying that legal title of the goods/ materials supplied remains with the provider until they are paid in full. In law possession takes two forms, the physical - which the customer gets, and legal title - which you retain with the clause until paid in full.  This can also extend to any other goods or property into which the provided materials are incorporated so to take an extreme example, you sell a ton of sand with the legal title retention clause, the customer uses the sand to bed some slabs down on  .. you could take the slabs up to get your sand back. Worth it ? financially probably not .. for the satisfaction .. probably yes.

    Read some of the small print on your own big suppliers terms & conditions and you'll probably find examples. See a local solicitor to help you draw up a water tight clause appropriate to your own business.

    Edit: People often say possession is 9/10ths of the law .. it may be but the remaining 1/10th legal title is trumps !

  3. Small Claims Court would help.

  4. I think $5000 is the max for small claims court!! If you have a legitimate business, in other words, have a license to conduct same, you can slap alien against her house! In other words, she can't sell it until she pays you!  I know! you don't want to wait for your money until h**l freezes over.  When I had my windows put in, the guys had to have a permit, and an inspector came to make sure they had been done right! Did she sign any documents at all? I had to sign dozens of them! Lord, I hope you did that part right! Anyway, if she had no beef about the work you did, I would take her to Court regardless! $5000 is better than nothing!

  5. If you go through the correct channels you can repossess almost anything.

    The BBC recently reported on a builder that repossessed a conservatory and porch due to non-payment.

  6. you can take them to court for the cost of this but this amount is too much for small claims court, or you can turn up one day and remove them and say they can have them back when they pay up, that might shift them into action

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