Can someone in YAHOO Finance-Bill Pay solve this problem?

Question

For the past one week, i am getting the following message (pasted at the end) whenever i click 'Customer Care' or 'Make Payment and choose 'Yes' to Are you sure you want to make this payment? to submit the transaction. I am getting this consistently all through the day. We have to pay bills within the expiry date and if not, we end up with paying penalty for that. It is very frustrating. We would like someone from YAHOO to take a look at this issue ASAP. This is not the first time we are encountering this. We had trouble in the past.

Problem processing payment:

* We're sorry. We are currently experiencing technical difficulties. We are working diligently to get to the bottom of the issue. In the mean time, as this issue appears to occur intermittently, please try submitting your transaction again. We apologize for the inconvenience and thank you for your patience during this time.

or

Problem processing payment:

Unknown error occured ( -1614812404 )

Pls. HELP. Fix this issue.

Answer 1

Not sure exactly where to start, but here's how to contact Yahoo!Finance since you posted the question in this category.  Perhaps they can lead you to someone who can resolve your issue.

In Yahoo!Finance, at the top right of the page, there's a help link. Click on that to get your here

http://help.yahoo.com/l/us/yahoo/finance...

Then click on one of the links on the left like quote basics. Here's that page:

http://help.yahoo.com/l/us/yahoo/finance...

Finally, at the bottom is the contact customer care button. Yes, it's convoluted, but that's one way to get there!

Oh, or just click here (if it works). (hard for me to test if it works since I clicked through to get there)

http://help.yahoo.com/l/us/yahoo/finance...

Once you get there and ask your question, they're pretty good at getting back to you, but you may have to ask/answer back and forth a couple of times.

Hope that helps!