Can someone please help me wjth my camera?

Question

I used to be able to hook up my digital camera to my computer and watch the videos that I had taken with no problem. Here recently, I can't see the picture on the video, just the audio is all that works. I'm not sure if this is just a case of a bad setting of the camera OR if it's actually the settings on the computer. I use Windows Media Player to watch all my videos. My camera is an HP Photosmart M425. Thank you for any help.

Answer 1

If you remove the batteries for at least one minute, the camera should reset or restore to the original settings. This may help, but the problem could be with your camera and battery electrical contacts.

The first source link will help you clean these contacts.  

There could also be a problem with your Windows Media Player.  You could reinstall this program or check it out.  

If none of these ideas solves your problem, you can contact HP chat support for free at the second source link.

The secret to making digital cameras work better is having good electrical contacts between the batteries and the camera.

Digital cameras require lots of power. If electrical contacts are not really good, this can cause lots of problems so battery and camera contacts must be cleaned properly.  Batteries may have a full charge, but will be viewed by the camera as low if contacts are not really good. The LCD display is a low steady load, but with extending the lens, focus, optical zoom, and flash charging in the capture mode; it is like starting a car.  With bad contacts, cameras can do strange things like making bad pictures or shutting off with the lens out.

Answer 2

Always download those pictures in to your pc first.Connection speed is some times not good enough to watch smooth running videos.Also get another basic players.Just windows one sometimes doesnt support all file types...