Question:

Can you help me fix this relentless BSOD problem? (Really weird)?

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Two days ago my laptop got slammed with a slew of malware as a result of my niece using it while virus signatures were not up to date. When I first got to it, it was all I could do to uninstall the old antivirus and install new software. This is the first time this has ever happened to me. A virus, trojan, worm, and rootkit were all detected by Prevx2 scans and Avira Antivir. I let Prevx clean what it could, and though it reported all threats had been removed that was obviously not the case. I rebooted, then ran Spybot S&D, which detected and removed a colossal amount of garbage. Rebooted again, then ran Antivir and allowed it to remove yet more. Finally I ran a HiJackThis scan, and removed what I knew were threats and hijacks. I ran all of the above steps once again while disconnected from the internet, but not in safe mode. Both smitfraud and virtumonde hit me. I removed smitfraud, but to no avail. HiJackThis isn't showing anything suspicious anymore either.

Finally it seemed everything had been taken care of. Until I left for 5 minutes and returned to see the blue screen, baring the message bad_pool_header. I restarted, and sure enough, the next time I left the machine alone for about 5 minutes the BSOD came back with a different message: no_more_irp_stack_locations. It's different every time. Other error messages include bogus_driver and irql_not_less_or equal etc. etc. I don't have the rest of the error info. It's a different error message every time.

My ram is but a month old. Should I try reseating the cards? What about running a repair with the XP disc? As the error message is different every time, I'm really at a loss as to what may have caused this. I've not installed anything new recently. The only significant changes took place as a result of that serious infection.

Dell Inspiron 510M. Windows XP Pro. Pentium M. 1.280 gig of ram. 40GB hd.

Thank you in advance.

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2 ANSWERS


  1. Could be a problem with device drivers, hardware or software. This  problem can be solved by uninstalling new softwares, updating device drivers and making minor configuration changes . From http://fixit.in/bluescreenofdeath.html . You can also run a free registry scan using utilities from http://re7.info


  2. Well, it sounds as though your registry is totally screwed. Use this link to see how to fix the BSOD. Then use Microsoft's Live OneCare Cleanup Scan to fix all the registry errors.

    http://pcperformancetools.com/blue-scree...

    http://onecare.live.com/site/en-us/cente...

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