Canon GL2 Not connecting to Computer Through USB cable

Question

OK so, I just bought the Canon GL2 but it won't connect to my computer. It's a USB cable and i tried the whole deleting root hubs thing and rebooting, but it's still not detecting. If anyone with a Canon GL2 could explain how to do it, it'd be great.

Answer 1

Wrong section -- the Canon GL2 is a prosumer miniDV camcorder.

Even if you do manage to set up the USB connection you'll still need a IEEE 1394 (Firewire) connection to digitize video recorded on the tape. The USB connection, like all miniDV camcorders, is only available for transfering stills and video clips recorded on memory cards (Secure Digital, in this case). And because the GL2 is so huge you're better off using a memory card reader for this task.

If you insist on connecting your GL2 to your computer via USB then you should try to install the driver included on the CD. Is the camera turned on and in the right mode? Is there anything in the SD slot?

Let me know if you're interested in getting footage off the tape. This doesn't seem to be the topic of your question so I'll leave it alone.

Answer 2

Sorry, I'd love to help, but I'd need to know what OS you're using. From the fact that it's not working, I'd guess Vista?

If that's the case, go to the Windows site and look at the drivers they have. If you can find one compatible with your camera, go ahead and download it. Contact customer support for your camera or look on their site to find out which drivers are compatible.

Edit: http://www.usa.canon.com/consumer/contro... might be able to help you. Vista has a lot of compatibility issues with outside hardware.

Answer 3

Check with Canon's website for an updated driver for the camera and for an update for the camera's software.

Here's a link to a page for downloads and a pdf manual.

http://www.usa.canon.com/consumer/contro...