When trying to copy, the copier makes a loud buzzing sound, and the copied sheet comes out dark with thick lines down the center of the sheet (short way), and then jams. This happened every so often, though now will jam more often than not. Is it the cartridge or something else? Help!
I took the drum out and the purple roller had toner lines that matched up with the bad line on the copies, and cleaned it with a clean t-shirt; it got better for a copy or 2, than bad again, but only on 2/3 of the copy.... top 1/3 prints beautifully. is there a proper way to clean it? what other implements should be cleaned (brushes, etc) could i have damaged it beyond repair? thanks.-jb
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