Question:

Can't get a full cup of coffee

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My daughter has the same Lavazza Espresso Point machine as mine, however, when she presses the full cup (unrestricted?) button on the lower left side, it gives her a coffee cup full of coffee; if I do the same on mine, after dripping a while it becomes water. If I press the upper button on the right side indicating a full cup, I get maybe only half of a capuccino cup. Even if I use an espresso cup for the espresso setting, I don't get quite a full esprsso cup. I have no idea what to do, other than using two pods, one right after another and use the "full" cup setting (upper right button). Please tell me what to do to get a cup of coffee. Thanks.

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