I have just phoned to change my insurance over to another car, and was told twice that it was declined - firstly, he said due to the group of insurance, and secondly, I was told that the operator had a system problem.
I am a bit concerned as I know my credit rating is bad at the moment, but I am trying to better it, and I don't know if this is why my insurance was declined? I thought that they had to tell you if they carry out a credit search, but nothing was mentioned and I don't particularly want it going against me if it was searched twice. I have paid my insurance for the year, and was going to pay any extra instantly, so there would be no need for a credit search as far as I can see.
Does anyone have any more information on whether they credit search you or not for this?
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