Cell Phone internet connection trouble. Help?

Question

I got a ring tone sent to my phone in a text message. I have the motorola razr v3. I got the text. I have to go to the URL in the text, but everytime i try, the internet connection fails. I also tried launching the internet without the URL, and it still says that there is no connection. I do have internet, in fact, i used it the other day. How can I get my phone to get a connection? I really would like to download my ring tone before tuesday. What's wrong?

&&& it's not just my phone, my sister has the same exact phone, and it won't work for her either.

Thanks a lot for your help!

I appreciate it a lot.

Answer 1

To fix about 95% of your phone troubles, just restart your phone.  Turn it off and right back on like you would a computer that is messing up.  I have a PDA and use the internet quite a bit, so end up restarting mine at least every other day because it does this.

If that doesn't work, there could be a problem with the data network in your area or there could be a glitch in your account settings.  I have noticed that sometimes codes on your account that allow you to do certain things vanish for no reason.  Call your customer service and get them to check it out for you.