Question:

Cell phone contract expiring soon. If I want to stick with it, any specific, proven tips to get better deal?

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I don't like haggling.

Without a lot of haggling, what could I specifically say or write to customer service to get:

MORE minutes?

I'm not really interested in fancy features.

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2 ANSWERS


  1. You dont have to do anything, they'll call you and then you tell them about how you are thinking about leaving and moving on cause you want something else and they 'll try to offer it to you.  


  2. If you contract has expired, or is about to, and you have had your plan with your carrier for atleast two years with a premium plan it is possible to get a better deal.

    I know for a fact that Verizon Wireless and Sprint both have retention departments that - if you qualify - will offer various incentives to keep your plan with them. I know of several friends that have Sprint and got an extra 500 minutes a month because they had their plans a while.

    Hope this helps!

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