Closed Captioning?

Question

Ok, my mom has a pretty new TV and has a baby sleeping in the bed with her at night so she cant have volume up so she uses captions. But I peek in to talk to her at night and her captions are like 30 seconds behind when they're actually happening. I dont think its our cable service because all our other TV sets are exactly on time. How can we fix this? Thanks

Answer 1

Try calling you Cable provider with this issue. They might be able to solve it over the phone. Good Luck.