Comcast digital cable picture problems?

Question

I've pretty much had it with Comcast (we're switching when we move in a month and a half). We've had to exchange our digital cable box twice now, and after the second time, there weren't too many problems. Recently, we've had about half the shows come in scrambled with noise interuption, making it impossible to watch the shows. We've called twice to figure out what the problem is, but the reps always say the same thing, and it never helps: "Just restart your box." When I say that it doesn't work, we get put on hold for 10 minutes, and then hang up.

Does anyone know what the problem is? The scrambled pictures tend to happen on the same channels each time. Sometimes these channels are okay but most of the time, they're unwatchable. I don't know what to do.

Answer 1

If you have called their customer service but were unable to resolve your problem, why dont u demand to send a technician to your house and fix the problem?  That way, they would be able to easily identify the problem and fix it right away.