Question:

Company goes into liquidation and keeps my money?

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About 3 Months ago I bought DVDs worth 50 pounds from DVD Direct. Their website was goodmusic.co.uk. I ordered them through the post and sent a cheque for the amount. While they only took a few days to take the money out of my account, 2 months later I still had not received the DVDs. Recently I called them about this, and was told that the firm had gone into liduidation, and that they could not help me get my money back. What should I do? Is there anywhere I can complain and/or make a claim to get my money back or the DVDs I ordered 3 months ago? thanks for an answers

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5 ANSWERS


  1. not much you can do if you joined the crediters when it has been sorted out you will be lucky if you get back 10 pence in the pound.companys like this make me sick they know they are going bust but they still take your money


  2. PPPs right,you could try and find an address for the liquidators involved,but from what you've said,you will be at the bottom of the big heap.....sorry

  3. The outlook is grim in these circumstances I'm afraid.

    You have become one of the companies creditors, but you will be far down the food chain and are unlikely to ever see your money.  Sorry, but you are in a similar situation to that savings company and all those people who lost thier christmas money...Fair...something???

  4. you need to register your claim with the liquidator or receiver for that company.. however in reality I think you should kiss your money good bye. the chances of getting it all back are zero... you may get some but it will take a long long time.

    when a company goes into liquidation effectively its bankrupt and the receiver doesn't think the companies asets can be sold as a going concern or doesn't think there is anywhere near enough money to pay off the creditors. a receivership is where the the company is deemed to be in trouble but could be rescued as a going concern.

    once its ogne otno liquidation there is no chance you will get the DVD's you ordered the liquidator will seize the stock and try to sell it to raise cash, that is if the supplier fo the DVD's hasn't already repossed the stock.

    the fact that you bought the DVD's in good faith is sadly irrelevant, whats hapend is that on liquidation your purchase is treated almost as a loan to the compnay..its an unsecured debt which places you low down the peking order in getting and cash back.

  5. BBC Watchdog need to here about this. They are fantastic at exposing these companies and in many cases like yours, they even got the money back. Go to their site and register your case. It wont cost you a bean.

    Even if you don't get your money back, it warns others, AND, you might even be shown on the telly.

    Good luck.

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