Computer Disaster Help?

Question

ok so my hp windows xp (computer) got a virus, so i thought i knew what i was doing and pressed F10 for recovery. i did the recovery but i had no idea it would erase all of our files and uninstall microsoft word. im in deep trouble and i need all the help i can get. please tell me how to get our files back and put my computer back to how it was before it went into recovery mode.

Answer 1

Yeah, you're screwed.

HP recommended me to do that once when I had a problem.  They assured me it wouldn't erase ANY of my files.  I lost over 3000 digital pics of my babies.

Rat b******s.  I cussed and screamed.  I love HP's products but I'll never buy another thing from them.

Answer 2

It is quite likely that you actually deleted all of your files.  

You can find more information here: http://h10025.www1.hp.com/ewfrf/wc/fastF...

Answer 3

Try booting into safe mode and do a system restore back to an earlier date .