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Computer. My CD/DVD rom will not run! It just makes a grunting noise when I put in a disc.It's a

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My CD/DVD rom will not run! It just makes a grunting noise when I put in a disc.It's a fairly new dell desktop
and I don't know what could have happened to make it stop working. It will not play a cd/dvd, I can't burn anything. I've tried going to START, RUN b/c I thought it just wasn't running automatically, but it just makes a grinding noise like it's trying to start working, but can't. I went into the device manager & made sure the DVD/CD-ROM drive was enabled. I checked for updates....I don't know what else to do. Any ideas?

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