Computer not repaired after 7 weeks, what can i do?

Question

When i called them up today they said they no longer sell the graphics card that is not working so they said they will give me a refund for the graphics card,

The problem is i bought the card for $200 but they said they will only give me $150 because they said graphics card has depreciated in price, even thought graphics is only 3 months old and is under warranty.

Can they do that to me, or do they have to give me the full $200?

Any Australia govt websites i can get free advice from?

Answer 1

If it is under warranty, then they have to repair or replace the item.  Check the fine print of the warranty to see how to redeem it.  You may have a claim against the graphics card manufacturer, not the store.