Question:

Computer virus! I have no idea what to do!!?

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Alright, so the other day I was on Limewire looking to download a movie. Yes yes, sue me. :P I downloaded what I thought was Moulin Rouge.

Anyways, my laptop now has a virus. (I'm on my computer right now) Whenever I open up internet explorer it goes to various websites. Sometimes the websites promote false virus protectors, I'm guessing, however, when I download the program it's another virus. And sometimes it's a pop up with a voice saying, "Congratulations! You have won..." So yeah. We downloaded Windows Live Care and they got rid of a few viruses, but we still have the same problem. They haven't detected the problem.

And I've gotten rid of the 'movie' I downloaded.

Any suggestions?! Any help?!

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8 ANSWERS


  1. Reboot your laptop if it came with a rebooting disc, or reboot it with a different operating system( ask a retailer)


  2. Do not try system restore.Try AVG 8.0.Just go to http://free.avg.com/ it will get rid of all the viruses that you have.

  3. uninstall and reinstall, if that fails switch to firefox http://imperviouscomputer.com

  4. Go to AVG at the first link below, and download the FREE program.  I've found AVG to be very good, though the free version provides limited protection.  Or, search for "free virus protection" to choose another program.

    Using System Restore will NOT remove malware.  It does NOT delete files; it only changes settings.  If you are unable to remove the virus you may need to reinstall your operating system.  This will wipe out all information, programs and settings, though, and you will have to reinstall everything.

    I also find CCleaner very good for clearing out temporary files, cookies, and other left over garbage.  But for a truly clean computer the program Eraser prints over deleted files and photos, so no one can use file recovery programs to retrieve them.  See 2nd and 3rd links below.

  5. http://us.trendmicro.com/us/products/per...

    This web address will help you deal with the virus.  Do the free trial. The free trial will only give you 1 update and allot of virus scans.  It will also quarintine if it is a trojen horse or delete the virus for you.

  6. Try system restore.

  7. You have spywares.

    Install spybot search and destroy, update, scan, remove spyware and immunise your system.

    Spybot search and destroy is the best free anti-spyware tool that contains many features.

    http://www.safer-networking.org/

    Spybot search and destroy immunize your computer against spyware.

    It modifies Internet Explorer to block a lot of the bad stuff known to Spybot.

    There is a second layer of protection for IE that blocks anything that should come through by different aspects.

    Spybot Resident a tool which check permanently running application to protect your system.

    Spybot Resident TeaTimer is a tool which perpetually monitors the processes called/initiated and immediately detects known malicious processes.

    It giving you some options how to deal with this process in the future:

    You can set TeaTimer to be informed when the process tries to start again automatically kill the process or generally allow the process to run

    There is also an option to delete the file associated with this process.

    In addition, TeaTimer detects, when something wants to change some critical registry keys. TeaTimer can protect you against such changes again giving you an option: You can either Allow or Deny the change.

    Spybot host file locking is a tool which locks the hosts file to prevent unauthorized changes.

    Locking the hosts file will prevent most hosts hijackers (even unknown) from doing harm;

    Locking the IE settings will prevent other users of your computer to change your preferences.

    Spybot ActiveX is a tool to display a list of installed ActiveX applications it will display a green checkmark in front of ActiveX applications known as legitimate,

    and a red sign in front if applications known as illegitimate

    Spybot process list is a tool displays a list of all currently running processes,

    including some information about them. It also allows you to kill some processes

    Spybot System startup tool lists all programs that are started at Windows startup.

    If those items are in the database coming with Spybot, it will display some more information about them.

    It also allows you to disable (and enable) items, as well as delete them, change them or insert new items. The entries will be displayed in different colours:

    Green: legitimate program

    Yellow: unknown, unneeded or unambiguous program (e.g. malware programs might use the same file name as legitimate programs)

    Red: malicious program



    Spybot system internal is a registry cleaner that fix error in windows registry.




  8. If you suspect or confirm that your computer is infected with a computer virus. Download a free antivirus program and scan your computer then you should be able to remove it. Most popular free antivirus programs are AVG Anti-Virus, Avira AntiVir , Avast  etc. Check out http://blog.360.yahoo.com/blog-sAFtLsc8e... for more details.

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