Computer won't fully download anything! What could this be?

Question

Recently I my background turned blue with a antivirus pop-up ad, so I looked this up and it appeared to be a virus called "Antivirus 2008". I ran symantec and ad-aware, which it detected a view threats. After deleting those it got rid of the ad but not the blue background. My display option for changing my background is gone as well.

Here's my biggest problem. Whatever the virus is, it has affected my browsers, both firefox and IE. When I do a search on google or yahoo, it redirects me other sites. Also I CANT DOWNLOAD ANYTHING! I've been trying to download software like spydoctor, but it will only partially download it. It does this for everything. Even youtube videos will only play partially because it stops downloading. Ive tried system restore.

I hope someone can help. Thanks

Answer 1

DON'T WORRY

Automated Removal Instructions for Antivirus XP 2008

1) Download Malwarebytes' Anti-Malware, or MBAM, from the following location and save it to your desktop:

Malwarebytes' Anti-Malware Download Link

http://download.bleepingcomputer.com/mal...

2)Once downloaded, close all programs and Windows on your computer, including this one.

3) Double-click on the icon on your desktop named Download_mbam-setup.exe. This will start the installation of MBAM onto your computer.

4) When the installation begins, keep following the prompts in order to continue with the installation process. Do not make any changes to default settings and when the program has finished installing, make sure you leave both the Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware checked. Then click on the Finish button.

5)MBAM will now automatically start and you will see a message stating that you should update the program before performing a scan. As MBAM will automatically update itself after the install, you can press the OK button to close that box and you will now be at the main program

6) On the Scanner tab, make sure the the Perform quick scan option is selected and then click on the Scan button to start scanning your computer for Antivirus XP 2008 related files.

7) MBAM will now start scanning your computer for malware

8)When the scan is finished a message box will appear:

the scan completed successfully.

9)u will now be back at the main Scanner screen. At this point you should click on the Show Results button.

10) A screen displaying all the malware that the program found

11)You should now click on the Remove Selected button to remove all the listed malware. MBAM will now delete all of the files and registry keys and add them to the programs quarantine.

12)When MBAM has finished removing the malware, it will open the scan log and display it in Notepad. Review the log as desired, and then close the Notepad window.

13You can now exit the MBAM program.

Answer 2

You have been infected by a spyware/trojan program called Zlob/Smitfraud.

I suggest you follow the removal instructions listed here:

http://parasitedb.com/parasite-zlob.html

Answer 3

Please download the free version of Superantispyware.  http://www.superantispyware.com  Update and run and in depth scan.  Free you must update daily on a manual basis or purchase and get auto. upates.

Mind Doctor, France