Connection to server failed account

Question

connection to server failed account ntlworld server pop.ntlworld.com protocol pop3 port 110 secure (ssl) no socket error 10061 error 0x800CCCOE.This message appears when I use my laptop which uses vista home and windows mail.I can get my emails on window xp no problem which is on my pc at home and work.Have tried everything my laptop runs avg anti virus, even removed before loading, nothing seems to work help !!!