Could someone please critique my resome?

Question

Melissa L. Gashwazra

2005 N. 128th Dr.

Avondale, AZ 85392

[phone]

[e-mail]

OBJECTIVE Administrative/Bookkeeping

Extensive background in administrative and bookkeeping skills. One or more years of experience in the following fields: auditing, drug prevention, law enforcement, and management.

EXPERIENCE Jicarilla Apache Police Department, Dulce, New Mexico

Patrol Officer

April 2006-September 2007

Performed duties as police officer, helping to keep peace within the community of Dulce. Served court papers to the residence needing to appear in court. At times when needed, assisted dispatching with dispatch radio, logged all incoming and outgoing radio messages and, worked 911 system.

Wild Horse Casino, Dulce, New Mexico

Security Officer

February 2006–April 2006

Kept track of all winnings on video machines, assisted slot techs with jackpot payouts. Checked all patrons coming into casino for proper identification. Performed hourly patrol of the casino, hotel and restaurant facilities.

Jicarilla Shopping Center, Dulce, New Mexico

Cashier

February 2006-April 2006

Checked customers out with there final purchase. Inputted price and bar code on items, not in the system. Counted daily profit from shift and submitted to accounting.

Santiago Rodriquez, Phoenix, Arizona

Independent Care Taker

November 2001-February 2003

Worked with Mr. Rodriquez who is a quadriplegic, taking care of all his daily needs. Such as, bathing, feeding, and taking him to his appointments and other duties as assigned by Mr. Rodriquez.

Summerset Home Care, Phoenix, Arizona

Caretaker

May 2001-October 2001

Lived in a home care facility for women with three women who were physically and mentally unable to care for the own well being. Cooked, fed, cleaned, bathed and groomed the women on a daily basis. Drove individuals capable of working to there job sites daily, also attending different activities with the clients.

Maricopa Animal Care and Control, Phoenix, Arizona

Office Clerk

January 2001-May 2001

Performed inventory of animals every morning. Assisted in adoption process to all newly adopted animals, took payment for the adoption of animals, tag fees, violation fees and vaccination shots. Inputted in computer system all new arrivals to the facility, helped patrons in looking through kennels for lost animals. Did end of the day count of all money in register.

A-Clean Laundry, Phoenix, Arizona

Assistant Manager

May 1998-November 2000

Managed laundry facility for owner on evening shift and days as needed. Took in dry cleaning and processed it for distribution to cleaning facility. Did laundry and ironing for customers. Performed end of the day count of all funds made.

Cohen, Rife & Jutzi, Phoenix, Arizona

Receptionist/Bookkeeper

September 1997-February 1998

Removed and replaced all memory files for the upcoming day activities. Answered incoming calls on switchboard and greeted all customers coming into the office, logged all calls from clients for payment purposes. Updated all files for accounts, filed new documents for clients. Sorted mail, and made deposits to client accounts on a daily basis.

Conoco, Inc., Farmington, New Mexico

Operator Trainee

March 1997-July 1997

Maintained several oil well sites. Took readings of the meters and replaced meter cards as needed, assisted in maintenance of motors on numerous sites. Gauged tanks for daily production, kept track of oil sales.

Jicarilla Apache Department of Labor, Dulce, New Mexico

Office Assistant

October 1996-March 1997

Wrote over 200 letters to companies contracted on the Jicarilla Reservation for donations to the 060 program, which is a temporary employment program operating on donations and tribal funding. Wrote job descriptions for various positions within tribal departments, assisted in writing policies and procedures for the 060 program for approval by the tribal council. Enforced OSHA and employment preferences and other guidelines to companies working on the Jicarilla Reservation.

Jicarilla Apache Administration, Dulce, New Mexico

Stenographer

April 1993-October 1996

Dictated, transcribed and proofread meeting minutes for the Jicarilla Apache Tribal Council for council meetings held in and out of town. Assisted Tribal Secretary in transcription of meeting minutes from previous years. Prepared resolutions and proclamations for approval by the Tribal Council. Assisted receptionist for the tribe with switchboard when needed. Sorted mail for President, Vice-President, Secretary and Tribal Council on a daily basis. Performed other administrative duties as assigned.

Decade of Hope, Dulce, New Mexico

Secretary/Bookkeeper

April 1992-April 1993

Assisted in writing grant for the Decade of Hope program, which was a non-profit substance abuse program. Assisted in allocation and setting salary basis for all positions in the program. Submitted monthly reports to the government on funds spent for current month and prepared budget for upcoming month for release of funds. Prepared Quarterly and Annual reports for state and federal withholdings. Handpicked health insurance and 401K for employees. Paid all purchase orders submitted by employees. Handled payroll for all employees.

David Graham, Attorney at Law, Taos, New Mexico

Receptionist/Bookkeeper

August 1992-December 1992

Answered incoming calls on switchboard, logged incoming calls from clients for payment purposes. Filed court papers for attorney to Magistrate or Municipal court as needed. Organized all files for accounts, filed incoming documents. Sorted mail for attorneys, made daily deposits.

Jicarilla Apache Administration, Dulce, New Mexico

Receptionist

November 1990-July 1992

Received and forwarded all incoming calls to proper department on a 200-line switchboard. Received and processed mail for the Jicarilla Apache Tribal Departments, 50 different departments. Managed main Xerox machine for tribal departments and assisted as needed.

Quality Inn, Taos, New Mexico

Night Auditor

June 1990-October 1990

Performed audit on Quality Inn and Sagebrush Inn, of all daily income from restaurant, bar and hotel. Checked patrons into hotel as needed.

Jicarilla Apache Tribal Credit, Dulce, New Mexico

Secretary

August 1989-March 1990

Dictated and transcribed meeting minutes for the Tribal Credit program. Submitted requisitions for payment on loans approved by the Tribal Credit program. Posted payment to all accounts when received by Tribal Accounting. Sent out letter of delinquency to all late accounts. Prepared all paperwork for signature for new loans.

RGIS Inventory Specialists, Roswell & Farmington, NM

Auditor

December 1987-July 1989

Performed audit on various grocery, jewelry, clothing, and record stores. Counted all items, on ten-key machine, in stock room, on shelves and within the property of the store. Submitted results via computer to main office for process.

Wal-Mart, Roswell, NM

Night Assistant Manager (Sporting Goods/Electronics)

April 1987-February 1989

Supervised four employees on my shift. Processed background checks for purchase of rifles and handguns. Sold fishing and hunting permits. Managed department area and observed employee performances for evaluations and recommendations. Assisted customers with final purchases. Performed end of the day count of all profits. Attended monthly manager and safety meetings.

Jicarilla Apache 060 Program, Dulce, New Mexico

Floater

September 1984-July 1986

Plant Management – received and processed water bill payments

Teacher’s Aide – assisted students with the in class work and activities

Dulce Clinic – answered phone, scheduled appointments for doctor care. Pulled charts from medical records for patient appointments.

EDUCATION Estrella Community College, Litchfield, AZ

August 2005-December 2005

12 hours of computer classes

Arizona State University-West, Phoenix, AZ

August 2004-May 2005

Required courses toward Bachelor’s Degree (Business)

Bryman School of Arizona, Phoenix, AZ

June 1999-December 1999

Beginning medical classes

DeVry University, Phoenix, AZ

January 1998-December 1998

Beginning electronics classes

Eastern New Mexico University-Roswell, Roswell, NM

August 1986-May 1989

84 hours toward associate degree in Administrative Support and Petroleum Support.

REFERENCES Provided upon request.

Answer 1

FIRST THING... Delete your name, address, phone number, email from your post.  Bad idea.  Then...

I'll admit I didn't read your entire resume, but here are a couple things I noticed right off the bat:

Be prepared to explain that gap you've got in your resume (I think it was somewhere around '03).  If it was for something cool (like school or having a kid), you might even want to list it along w/ your experience as a single line entry, if it was for something uncool (unemployment, jail), be prepared to talk about it and know what you're going to say.  

I wouldn't go back nearly that far in time.  I'd put enough experience to fill a page MAYBE two.  

It seems like you're trying to change careers entirely.  If that's the case, you should strongly consider retooling your entire resume.  Remember, an employer is really looking for someone that can hit the ground running.  You should add more detail to your most recent positions and relate it to whatever you're looking for.  For example, in your position as a police officer, I think it's simple enough to say you patrolled and kept the peace (that's bonus points right there for doing that kind of good work) BUT you should really highlight the stuff you did with paperwork.  Think back... did you handle invoices, did you have to pay close attention to detail when filing papers, were the stakes very high and accuracy extremely important?  Someone hiring for a bookkeeping / admin position would LOVE to have someone like that.  The same goes for your other jobs.  You need to create a resume CUSTOM MADE for the position you're seeking.  If you emphasize the areas you've worked in, in the past, that relate to the tasks you want to be doing and can sell yourself a little in an interview, you're a shoe in.

Lastly, consider a couple lines with just your skills as they relate to the position you want.  For example, if you've used "MS Word" and are "attentive to detail", put them both as single entries at the top of your resume.  Make sure they're tabbed and neat.  It's kind of hard to explain, but take a look at yahoo's page http://www.yahoo.com/ at the bottom and notice all the links "Advertise with Us" "Search Marketing".  Imagine a simple list like that, but at the top of your resume listing a few things you've got experience with.

Answer 2

i am a resume writing professional, I can rewrite, reformat, and make your resume look amazingly eye catching to companies. My fee is quite low, only $25.

Answer 3

i skimmed thru it

and i noticed u included ur address phone number &email

now why the fack would u put tht on yahooo????