Could someone please help....?

Question

I haven't had an answer over in the Yahoo section, so here goes... I switched internet service providers away from AT&T, which means I lost my original account, email, etc. I made a new Yahoo email address. Now when I to to Answers, in the upper left corner I can see my new name, with my old total points (level 6). But when I go to click on the "My Profile" in the upper right corner, it go to a blank page that says "OOPS! This account has been used. My photo is also gone (obviously) What do I do?

Answer 1

Changing your ISP will have no effect on your yahoo account, gmail or any other settings on your computer.  If you are having problems contact your provider for solutions.

Answer 2

I'm not very literate about these things but it would seem you've confused your yahoo Q/A account by changing your e-mail address with the same other information on a new account. You can use more than one e-mail address in your old account, which is what you should have done. Since I know of no way to actually cancel a yahoo Q/A account, I have no idea how you can straighten it out. I would go to yahoo's regular help page and ask them.

I think I understand your question correctly.

Answer 3

I too just dumped AT&T  - but before the 30 day "courtesy" change over - you can move your address book and change email accounts - I am not saying that I was able to do this one my own - but I had a lot other things wrong on this machine too - so I called the local "Geek squad" - the real Geek squad will cost a fortune - mine cost me $50.00 for "general house keeping".   BTW Char and Noonecan are correct - but I had to switch from another ISP to Yahoo but I did manage to keep my Level 6  l4,000++ points.  

Everything is running a whole lot faster now and typing is a breeze - AT&T is rubbish!   And far too expensive.   Hope this info. is helpful -

CJ

Answer 4

You may have to start over or call the Internet people.

Answer 5

I would go to Yahoo's home page and see if you can find help there. I am really glad you asked this question because I am preparing to change my ISP too and I did not think there would be a problem.

Answer 6

Sounds like Ma Bell is angry.

Answer 7

When I recently changed my Internet Provider, the only email change I had to make was on my Outlook Express account.

You don't have to make a new account or change your Yahoo email address because Yahoo is separate from your other email. I would suggest that you return to your original Yahoo email address and name. I do believe that would do the trick.

  

Answer 8

I don't know, I'm sorry. Try asking in Yahoo Products. There are a lot of people with lots of Yahoo savvy there.

http://answers.yahoo.com/dir/;_ylt=AufpD...