Could someone tell me about the Business Process Outsourcing field?

Question

upsides, downsides and anything that just really stands out =)

Thanks!

Answer 1

The demand (how much of it your clients / potential clients want outsourcing services) and the supply (your competitors also offering outsourced services) varies with time, and at quite different times and quite different rates-of-change depending of EXACTLY what service it is and many other factors.

The winning strategy is to ANTICIPATE the need and become an early player when demand is still high and before the rush of opportunists competing to provide that same service.

The other steadily winning strategy is to provide even a SLIGHTLY higher value / level of service, or do the same service for a SLIGHTLY higher rate, but to do so CONSISTENTLY.