Cox on demand left screen is blank!?

Question

I have been able to access my on demand menu b-4 but lately when I press select for on demand, the right screen shows previews but the left screen is completely blank and no menu list pops up. Does anyone know if this is normal or not?

Answer 1

That happens sometimes, I find that unplugging the box and waiting 15 seconds before plugging it back in does the trick most of the time. Once the problem was some outage in the area, If that doesn't work call your cable provider.