Creative Zen Firmware Problem. It suddenly happened. I have my Creative Zen just one year and a

Question

It suddenly happened. I have my Creative Zen just one year and a half and last time that I tried to turn it on it just did not. I did not smashed it or soaked or anything. I reset it. Cleaned it up, Formated all, and the same message is coming........ Firmware Problem!!!! I have tried it all. I downloaded the Creative Zen Firmware 1.03.04 as the Creative site suggests, but my laptop just dont detect the device at all. Any suggestions?????hi my names;bobby got zen 4gb v1.03.04_0.6.1 saame massage-firmwareproblem and has been in recovery mode since,lost its soft ware and i need help! thanks. [e-mail] v1.03.04_0.6.1