Credit Card company gave told me that I can't have a credit card company with them because?

Question

they said that my balances are too high with them on other cards and that I have a high cash value. Im not sure what that really means. Is it possible that they are getting wrong information or are those really the reasons?

Answer 1

Its called your debt to income ratio.  Simply it means that the amount of credit you have open now is more than the credit card company feels you can afford to pay based on your income so they won't allow you to open another card or increase your current limits.

Answer 2

They are saying that your other credit cards have high balances which still need to be paid and you have a high cash withdrawal limit on these cards which means you can take out high amounts of cash from an ATM.

If this doesn't sound right, especially if you only have one credit card that is not delinquent then I would check your credit reports. Everyone is entitled to one free credit report per year