I have a crock pot that I have only used twice, bought it at my local walmart store. Both times it has gotten extremely hot on outside and made my counter top very hot, which if I would not have had it on a trivet it could have started a fire. The thermostat itself is set on hi or lo does the same thing and it takes forever for the food to get hot, I think I have a real problem and would like you to resolve it for me. I would like to have it replaced or I would like to have my money back. Please try to solve this problem before I burn my house down.Thank you, Lois Simon, Port Charlotte, Fl.
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