Question:

Customer care?

by  |  earlier

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I DID have a Yahoo personals account months ago. I cancelled it. since then, I got a new VISA card number. When I try to enter it - to pay for the personals membership, I am continuously told that there is an error in my credit card number information. I would like to re - open my personals account, but can't.

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  1. There are many reasons why this can happen.  You can use the Yahoo Personals Billing help form and get assistance from The Personals Billing Department.  Here is the link to the help form:

    http://help.yahoo.com/l/us/yahoo/persona...

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