Customer wrote bad checks..what do I do?

Question

A lady wrote two checks to my store. Both checks got returned for "insufficient funds" I went to her bank and tried to cash the checks and they said they can't do it. I called her home, her husband said she's homeless & doesn't live there anymore. I called her cell and she isn't calling back. Here's the thing..she owns an art place a block away from me. When I go there there's a sign on the door "closed for repair"...what do I do about these checks..how much time should I give her to call me back? Should I call the cops? If I call the cops how do I get the $ back?

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Sorry for all the questions..we usually don't take checks from customers and this has never happened before

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Thank You

Answer 1

Time to call the cops and file charges. You may have to sue her in court the get the property that she bought returned to you.

Answer 2

Whenever I get NSF checks, I go to their bank (every day if necessary) until they have money in the account. I then exchange the check for a cashier's check.

If this fails, I give the account to my collection agency.