Customers Getting Page Not Found After Submitting Form?

Question

My site was built using yahoo site builder. After customers "submit" their info on my various forms, at least half are getting an error message "page not found". They are not re-directed to my "Thank you" screen. The data they enter is making it to me but the customers are getting page not found error messages. Of course every time I use it... I have NO problems and I am redirected to the proper page on my site! I have placed a disclaimer on my site warning this could happen... yahoo said it was my customers fire wall that was causing the message... can anyone confirm this?

It's bad for business when your customers get error message :o)

Answer 1

Yes, the fire wall and security on some computers can cause this, you might put a note to add your web site to their allowed list or they may get a page not found error. Also reset and check the links to your thank you page.

Hope this helps