DFS...... how long did it take for delivery for you?

Question

Hi, orderd a sofa from DFS over a week ago now, they say can take up to six weeks, but getting impatient hehe, so just want to know on average from anyone.

Thx!

Answer 1

I was told 8/10 weeks for a leather Italian suite, it took 24weeks !! At 15 weeks we were told it would be delivered on the following Monday, so we took the old one to the dump !!!!! big mistake another 9 weeks sitting on the floor. When it arrived, they couldn't get it in the door and ended up taking the arms off, but once in we were told "we are not qualified to put them together again".................no prob we will do it our self.......If you do that madam, it invalidates the guarantee!!!! book you in for a engineer with in 24 hrs...............yeah right another 2 weeks.

We have had the sofas 7 weeks, last Sat my sister sat on it and it collapsed..........I demamded my money back, but they say, its not their fault, my sister must have sat on it too hard !!!!! she is 10 Stone.

So as you can see DFS is not my favorioute shop. They do not know what customer service means.

Answer 2

it took 11 weeks , i think we were told 10 weeks but as ours is a four seater and we wanted it stain guarded thats why it took longer

Answer 3

8 weeks.... told me 6 though... but its well worth it as alot of sofa's are nasy fom other retailers.... DFS use italian leather where as lesser shops use half leather , half pretend leather. dont worry ... it'll fly by.