DVD-RW not recognising blank disk. Pioneer DVD-RW DVR-111DThis drive can read & write CDs and

Question

Pioneer DVD-RW DVR-111DThis drive can read & write CDs and it will play DVDs, but will not recognize a blank DVD in the drive.I have updated, uninstalled, reinstalled, and rolled over the driver. I have used a DVD Identifier which recognizes there is a blank disk in the drive.It will prompt me to use a program on plug-n-play.I have tried both DVD-/+R.XP and my Roxio CD DVD creator do not recognize that there is a blank disk in the drive.What can I do next???my driver(TEAC DVD+RW DV-W58E) can read blank cd but cannot read a blank dvd........what should i do.... please help me