Dammit wells fargo!?

Question

so i had 15 bux left in my account haha and something charges me again for the 2nd straight month. (saw it online) it says this...

CHECK CRD PURCHASE 01/15 EPOCH.COM*RKNETMEDIA

charged me $39.95 plus also got charged for an over draft fee of $34.00 so now i have $-58.36 in my account. also last month i got charged from this

CHECK CRD PURCHASE 12/16 RKNETHELPCOM $24.00

gonna have a word with them (wells fargo) tomorrow in person.

anything like this ever happened to you?

Answer 1

If you don't have enough money in the account, they're going to charge you overdraft fees.  It's in the agreement you OK'd when you opened your account.  

Unless, of course,  you didn't make those purchases, then you need to contact the bank and the police.

Answer 2

Sounds like you have a case of identity theft...someone making unuthorized charges and pretending to be you.   Have a word with them but understand that the "word" needs to be in writing too by postal mail w/in 60 days of charge to protect your rights.    Should probably be sent certified mail so you can be sure to prove you did it. Also contact all 3 major credit bureaus and ask that a fraud alert be put on your record.   Be aware that Wells Fargo probably did not know it was not really you that did this but some one trying to steal your identity.and your money.   Some journalists and research groups estimate there are as many as 97 million instances of ID theft a yr in the US alone.

for more info http://wserver0.prepaidlegal.com/Multisi...

http://prepaidlegal.typepad.com/ppl_medi...

Answer 3

I second that feeling.  d**n wells fargo!!!  To make a long story short I ended up w/ 13 overdraft charges in 1 mo. b.c. a customer service rep. @the mortgage dept. didn't stop my autodraft as i requested (i was told it would be stopped).  wells fargo only removed 6 of them b.c. they said i should still be responsible since it's 1/2 my fault.  I f$%ck&!g hate that bank.  It also seems to get robbed quite a bit here in the citrus heights, ca area + I wonder why it's wells fargo getting robbed all the time.  It's probably another customer who was pissed off @their ate up customer service.  Once my checks have all cleared @the end of this month I'm closing my accounts w/ them.  They have retarded customer service reps (one didn't want to allow me to cancel a cashiers check of mine immediately since it would supposedly take 48 hrs to do so...then i went to another wf branch + it could be done immediately) and the mortgage dept. is even worse.  I'm not the only who feels that way, my aunt, mother and friend all second how much wells fargo sucks.  they've canceled their accounts + i will as well.

Answer 4

Um, yeah. I was unaware about my balance (called the automated system to get my balance, very misleading). They charged me like, literally 10 overdrafts! I had to fork out about $400 in overdraft fees! I went to talk to them about it, bt they were very unhelpful. Needless to say, I do not bank with them anymore.