Dealing with Swedish people? Please help me! I am facing a very difficult situation!?

Question

Hi guys,

I am facing a unique situation and you could give me some advices to solve this problem.

Simply saying, I have ordered some DVD movies from a Swedish shop, but they took the money and they are not sending the merchandises so far.

First of all, they ship their movies only to Scandinavian countries, so my order was out of ordinary to their business.

So I phone called a staff working in the shop, and he said he will send me the movie.

At first, I only ordered one, but over a week and half past, he never sent it to me.

So I phone called him again and asked him to just charge it on my credit card and send the DVD.

Then he told me that since this is not usual to ship outside of Europe, I need to buy some more movies, so that they can have some profit.

So, I ordered two more DVDs. But another week has been past, yet he still did not send them to me.

During all this, I phone called him nearly dozen times, asking to send them to me.

Answer 1

1. Call your credit card company and inquire about a credit to your account of the charges for merchandise not delivered.

2. Why do you persist in trying to do business with a merchant who does not want your business?

3. Swedes are pleasant, helpful people, and it sounds like this merchant went out of his way to deal with you when it was quite clear he did not want business outside of Europe.

4. To be honest, if I were the merchant I'd be tired of dealing with you, too.