Question:

Dear my friends i installed anti virus softwar and restarted my computer when i restarted my computer ?

by  |  earlier

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i cant see anything in my screen ?

what is the solution that i can do to brieng back the desktop icons pls it is very urgent pls suggest me?

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4 ANSWERS


  1. Listen to the SLY_OLD_MOLE and reboot safe then uninstall whatever that pgm. was


  2. boot in safe mode - undo what you done.

    Edit:

    I think you have two AV's on your PC - you can only run one.

  3. There is a good chance that you were already infected and the antivirus is trying to clean it up.  There is also the possiblity that the "anti-virus" software you installed is NOT a legitimate antivirus product.

    Try the safe mode route (turn off the machine then back on.  Start tapping the F8 key 2 or 3 times a second until you see a menu that allows you to select safe mode and boot. note: it may take 2 to 3 times longer to boot into safe mode than a normal boot, don't rush things unless you don't see anything on the screen for a MINIMUM of 5 minutes.

    If you're sure it's a legitimate AV product, do a scan in safe mode  (Eset NOD32, kaspersky, AVG, AVAST, Avira , Mcafee, Trend Micro PCCillin, norton???  are all legitimate antivirus products, there are others... if it was advertised via a pop-up or spam mail, it was probably a virus, not letitimate.)

    Try installing the 30 day free trial of NOD32 from http://www.eset.com  It's an excellent AV product.

  4. You should receive Malware removal support from a site like http://geekpolice.net/ if you have a virus or spyware.

    I recommended it because they provide real fast support and a cure is guaranteed.

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