I turned on my Dell Laptop, used it, it was working perfectly fine, then I went to shut it down, whilst it was shutting down i wasn't sure when it was appropriate to shut the laptop, so while it was in the process of shutting down i closed it. the next time i opened it (after about 5-15 minutes) it was just a blue screen with the mouse. the mouse moves, so it is not frozen, i have tried the power button, i plugged it in at the powerpoint.
what else can i do to get out of this blue screen ???
please help
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