Did I just break my EnV for good? ?

Question

Okay, I dropped my EnV this morning (it is an orange one) while it was open, and it dropped on a little bit of wood and mostly carpet. I promptly picked it up, nothing wrong with it. In the afternoon, it started to just turn off when I started to text or open it up. I tried a different battery in it, and that didn't work. Is it possible to have your phone looked at, or do you know what the problem is? It would be very helpful because my mom is not very happy right now.

Answer 1

EnVs are prone to issues involving intermittent power. As long as your phone's liquid damage indicator under the battery hasn't turned pink, you are probably still under your 1 yr warranty since that phone hasn't been out long. Take it to a Verizon store and they should replace it for no charge as long as there is no significant damage (cracked screen, severe abuse).