DirecTV HD DVR Ethernet Plugs. Can't seem to get them out.?

Question

Today we received our HD DVR. We got everything setup in about an hour, but I'm having trouble with trying to set up the ON DEMAND feature. There are 2 clear plugs in the back of the receiver, and I, nor can anyone else, get them out. I feel silly asking about this, but your help would be very much appreciated. Thank's for your help. internet dude

Answer 1

Give Directv a call on 1-800-494-4388 they can guide you through it.