Direct TV problem?

Question

Having some major issues with Direct TV.Every week for two to three days my tv goes down.The bill is paid and I checked the signal on the menu I have a 97% singal strength.But all of the channels I have order say Channel not ordered.It happens on both my systems.Tried resetting everything but nothing helps.And costumer service isn't much help.Anyone have the same issue?

Answer 1

not really. the only time i have problems with directv is when i dont pay the bill or it rains. im surprised customer service isnt much help. try callin again

Answer 2

I have recently noticed that customer service at direct tv has gone down.  One person tells me one thing another person tells me another etc..  The only real problem I've been having lately is that my dvrs need to be reset all the time and they goof up credits.  Usually, their customer service is good.  I, too, am surprised they can't help.  What I do is just keep calling and I would ask for credits for the days that the service doesn't work.  But, you have to be persistant and call each time it goes down.