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Directv HD receiver displaying black screen on TV?

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I've tried all the instructions from Directv, but still getting the black screen after the channel banner goes away. It downloaded the new software and I've reset it several times, including leaving it unplugged for a minute or so. Any suggestions before I call a tech out to the house?

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  1. Are you sure you have it on a channel that you get?  Is it black on all channels or just that one?

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